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We are extremely pleased to inform you that we have recently concluded an equity deal with the Singapore Government (National Research Foundation); a department directly under the Prime Minister’s office and chaired by the Prime Minister of Singapore. Additionally, two of the leading Asia Pacific Venture Capital firms, iGlobe Partners and Wavemaker Labs (Part of the Siemer Ventures), headquartered in Singapore, have also recently taken an equity stake in the company.

This investment would assist in executing our vision for expansion and providing our customers with a superior and unparalleled service. As one of the pioneers in cross border e-commerce, it is our mission to give you access to a unique set of products with a wide range of brands that appeal to the current innovations and trends of today.

We’d like to take this opportunity to thank you for your patronage and look forward to serving you in future!

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WHY YOU WILL LOVE
SHOP YOUR WORLD!

10,000 + BRANDS
1,000,000 + PRODUCTS

  • Alerts on Latest Gadgets!
  • Access to all International Products
  • Avail Deals & Offer Updates

*Rs.500 off on all electronics on min. purchase of Rs.20,000

Rs.500 off on all baby, toys & sports products on min. purchase of Rs.5000

Further T&Cs apply!

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Support (91) 22 6132 5050 . Monday to Saturday (9.30am to 9.00pm)

Help

Payments

Making a Payment

ShopYourWorld offers a variety of methods to make a payment for your order. You can pay by using any major credit or debit card including; Visa, Master Card, American Express and Maestro. If you prefer, you can also call us at +91 22 61325050 and place any order over the phone through our secure IVR system. Additionally, ShopYourWorld is one of the first to offer a cash voucher system, enabling you to pay for any item in cash, Click here for details .

No Hidden Costs

There are no hidden charges when you make a purchase. All prices are inclusive of shipping, customs duty, octroi and all other taxes. The price you see on checkout is your final price; ShopYourWorld will never charge any additional amount on delivery, guaranteed.

Cash Vouchers

If you prefer to pay in cash rather than using your credit or debit card, ShopYourWorld offers a unique cash voucher system. Call us on +91 22 61325050 or simply fill out our cash voucher form and we will have a cash voucher delivered to your door within 48 hours. Once you receive the voucher you must pay for it in cash, each voucher has a unique scratch code, enter the code on your website, and follow the security steps and your ShopYourWorld account will be credited with the amount you paid in cash.

We offer the following denominations on our Cash Vouchers:

Rs. 1,000/-

Rs. 2,000/-

Rs. 2,500/-

Rs. 5,000/-

Rs. 10,000/-

Rs. 20,000/-

ShopYourWorld Rupees

Shop Your World Rupees program is being discontinued and an even better rewards program is under conception!

However, those of you loyal shoppers who have accumulated SYW Rupees with us need not worry! Your ShopYourWorld Rupees are valid for a year from your last transaction. Click My Account to see the ShopYourWorld Rupees you have gathered so far. You can apply these ShopYourWorld rupees on the checkout page in order to reduce or remove the cost of your next purchase.

Safety and Security

Making a payment on ShopYourWorld is 100% safe. When making a payment ShopYourWorld re-directs its customers to a bank website rather than storing card details on its own website. This provides 100% security for the customer, ensuring that no card details are stored by the website at any point in time.

Additionally as mandated by the Reserve Bank of India, all online transactions must be routed through an additional layer of security, known as 3D Secure. All customer must have or create a unique online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction.

ShopYourWorld also offers a 256-bit encryption provided by globally trusted and renowned VeriSign.

Shipping

Shipping Types

Depending on the product our delivery times would vary. We offer the following types of shipping:

  •  
    Free Express Shipping
  •  
    Priority Shipping

If your product is procured from the United States. it would take up to 8-14 business to deliver under Express Shipping and 5-7 Business Days under Priority Shipping.

The exact delivery time is indicated on the product details page of each product and in your shopping cart.

Shipping Cost

All our prices are inclusive of all shipping, customs duty, octroi and other charges, we guarantee that you will not be charged any extra amount at any point in time after you have made your payment on our website.

Shipping Policy

Click this link to see our Shipping Terms and Policy.

Refunds & Returns

15 Day Replacement Guarantee

All products sold on ShopYourWorld are covered under a 15 Day Replacement Guarantee. If you inform us on delivery or within 15 days from the date of delivery, we will schedule a pick-up from your registered address. Once we have received the item in its original condition and packaging, we will inspect the issue and have the product replaced for you, without any additional costs.

Please Note:
Following shall not be eligible for return or replacement -

  •  
    Damages due to misuse of product.
  •  
    Any damage / defect which are not covered under the manufacturer's warranty.
  •  
    Any product that is returned without the original packaging, including the box and all other items originally included with the product.
You can request for a replacement by calling us on +91 22 61325050 or sending an email to cs@shopyourworld.com .

Cancellations

Once you have placed your order, ShopYourWorld gives you 24 hours to request for a cancellation. If exceed the 24 hour period, you must wait until the item is delivered to your door to request for a replacement or refund for that item.

You can request for a cancellation by calling us on +91 22 61325050 or sending an email to cs@shopyourworld.com .

Refunds

Back to Source: If you opt for a refund in your credit/debit card or in your bank account, depending on your payment method. You will receive the refund within 7-10 business days post cancellation of your order.

You can request for a refund by calling us on +91 22 61325050 or sending an email to cs@shopyourworld.com .